Frequently Asked Questions

Where can I find Trudi, Sevi and Olli Olbot products?

Our products can be found at … stores, you can find single-brand stores, Trudi special dealers and specialized stores.
CLICK HERE to find the store nearest to you.
 

Can I buy Trudi, Sevi and Olli Olbot products on the Internet?

You can buy our products on the official website www.shoptrudi.com
 

Can I purchase directly from the company?

It is not possible to buy directly from Trudi company. Please visit one of our stores. CLICK HERE to find the store nearest to you.
 

How can I become a Trudi, Sevi or Olli Olbot dealer?

Send the information concerning your business to the company: export@trudi.it.
You will be contacted by the area manager.
 

How can I clean Sevi products?

All Sevi wooden products can be cleaned using a soft cloth. Do not soak in water.
All Sevi textile products can be machine washed selecting the delicate wash programme at a maximum temperature of 30°.
Leave to dry in the open air. Do not spin-dry, neither in a tumble-dryer not with a hairdryer. Do not iron
 

Who do I have to send my remarks to?

You may send all your remarks to the following address export@trudi.it. You may write to the same address also if your soft toy or toy has had a little trouble or a factory defect, specifying the details and possibly attaching a photo.